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INFORMATIVE
The company AQUA EUROPE Srl with registered office in Gerenzano (VA) Via Don Carlo Gnocchi 66/68, as Data Controller, informs you about the processing of your personal data in accordance with Articles 13 and 14 of the EU Regulation 2016/679 on the protection of personal data ("Regulation").
In order to get detailed indications on how AQUA EUROPE Srl, manages your personal data we invite you to carefully read this document together with the "Cookie Policy" and the General Terms and Conditions of Use (hereinafter for brevity also the "Site"), which contain detailed information regarding the conditions related to our services.
DATA CONTROLLER
AQUA EUROPE Srl based in Gerenzano (VA) Via Don Carlo Gnocchi 66/68, acts as an autonomous data controller for all activities related to the sale of its products, such as the registration of orders and their fulfillment, the management of payments, of any returns and after-sales customer support services, for marketing purposes, profiling, and sharing of your data, if you provide your express consent to such processing. Below is the main information about the processing of your personal data carried out by AQUA EUROPE Srl
TYPES OF DATA COLLECTED
The personal data that AQUA EUROPE Srl processes is the data you provide when you place an order and purchase goods. AQUA EUROPE Srl may therefore collect data about you, by way of example, personal data such as your first and last name, shipping address and billing address, payment data and browsing data.
Among the personal data collected, either independently or through third parties, are Cookies and Usage Data.
Personal data may be freely provided by you or, in the case of Usage Data, automatically collected during the use of www.https://shop.aquaeurope.eu/en/
Unless otherwise specified, all data requested by the Owner through www.https://shop.aquaeurope.eu/en/, are mandatory. If you refuse to provide them, it may be impossible to provide the service through the Site. In cases where AQUA EUROPE Srl indicates certain data as optional, you are free to refrain from communicating them, without this having any consequence on the availability of the service or its operation.
For any doubts about which data are mandatory, you are invited to contact the Controller.
Any use of Cookies - or other tracking tools - by the Data Controller or the owners of third party services used by the latter, unless otherwise specified, is for the purpose of providing the service you requested, in addition to the additional purposes described in this document and in the Cookie Policy
In providing any personal data of third parties, published or shared through www.https://shop.aquaeurope.eu/en/ you assume all related liability and guarantee that you have the right to communicate or disseminate them, releasing the Owner from any liability to third parties.
PROCESSING OF PERSONAL DATA - COMMUNICATION TO THIRD PARTIES
Your personal data will be processed by duly trained staff of AQUA EUROPE Srla (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, logistics operators, postal couriers, hosting providers, IT companies, communication agencies) also appointed, where necessary, Data Processors by the Data Controller for the sole purpose of providing you with the requested service.
METHODS OF PROCESSING
Personal data are processed at the Data Controller's headquarters and in any other place where the parties involved in the processing are located. AQUA EUROPE Srl takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data.
The data may be provided by you when registering at www.https://shop.aquaeurope.eu/en/, provided during interaction with our digital initiatives (social networks) or during events organized by AQUA EUROPE Srl or in which it participates. In compliance with the Regulations, the personal data concerning you acquired from time to time by you or by authorized third parties are used to update and correct the information previously collected. AQUA EUROPE Srl processes your personal data on the basis of the following legitimacy criteria:
your consent for one or more specific purposes
the performance of a contract
the fulfillment of a legal obligation to which the Data Controller is subject
the performance of a task of public interest
the pursuit of the legitimate interest of the Controller.
PROCESSING PURPOSES
your personal data will be processed for the following purposes:
to conclude and execute the contract for the purchase of goods and/or services offered on the website www.https://shop.aquaeurope.eu/en/;
to provide the services referred to on the websites www.https://shop.aquaeurope.eu/en/;
to manage your requests forwarded to our Customer Service.
In the cases mentioned above, the processing of your personal data is legitimate insofar as it is necessary to execute a contract concluded with you, to provide you with the service you have specifically requested from us, to request information about our products and their availability, to request assistance, to be contacted.
Exclusively with your express consent, which is optional, your personal data will be processed for the following purposes:
to carry out commercial or advertising communication activities (marketing purposes): AQUA EUROPE Srl uses your personal data to send you promotional newsletters and/or commercial or advertising communications by e-mail, operator telephone calls, sms, social networks and traditional paper mail, for participation in contests and prize operations, for the offer of personalized sales services, for reports of discounts and promotions, including the sending of invitations to events organized by the Owner or in which the Owner participates. You may at any time indicate your preferred method of contact from those above and you may object to receiving promotional communications through all or only some of the above communication channels
analyze Your consumption habits for the creation of individual or group profiles (c.d."profiling"): online through the website www.https://shop.aquaeurope.eu/en/, or social networks, the Owner collects information regarding Your preferences, habits, lifestyle, as well as the detail of the purchases made for the creation of group and individual profiles, for sending personalized communications, for carrying out market research and statistical research with anonymous data, organized in aggregate form. Personalized marketing activities are carried out through email, operator phone calls, text messages, social networks and traditional paper mail, including sending invitations to events organized by the Owner or in which the Owner participates. You may at any time indicate your preferred method of contact from among those above and may object to receiving promotional communications through all or only some of the communication channels indicated above
sharing your data with other companies linked to the Controller by partnership agreements: the Controller uses your personal data for their communication to third party companies with which the same has entered into commercial agreements in order to allow the promotion of products and/or services. The aforementioned activities are carried out by the third-party companies via email, operator phone calls, text messages, social networks and traditional paper mail, including sending invitations to events. You may at any time indicate your preferred mode of contact from among those above and may object to receiving promotional communications through all or only some of the above communication channels.
Conferring your personal data for the purposes of marketing, profiling and sharing of your data indicated above is optional and any refusal to do so will not affect your registration with the Site.
In addition, under certain circumstances, other personal data may also be collected:
in the event that you choose to participate in social media offers or activities sponsored by AQUA EUROPE Srl certain data may be collected by obtaining it from your social media profiles, consistent with your settings within the social media, such as without limitation interests, photos, status updates and friends list.
in the event that you choose to participate in social media offers or activities sponsored by AQUA EUROPE Srl, certain data may be collected by obtaining it from your social media profiles, consistent with your settings within the social media, such as without limitation interests, photos, status updates and friends list.
RETENTION OF PERSONAL DATA
Personal data is processed and retained for the time required by the purposes for which it was collected. The retention period differs depending on the purpose of processing:
personal data collected for purposes related to the performance of a contract between you and the Controller will be retained until the performance of that contract is completed and thus until all administrative and accounting formalities are completed and archived in accordance with applicable tax regulations
when the processing is based on Your express consent for the purposes referred to in sub-paragraphs b 1) and b 3), the Data Controller may retain the personal data longer until such consent is revoked and in any case for a period not exceeding 10 years
when the processing is based on your express consent for the purposes under sub-paragraphs b 2), the Controller may keep the personal data longer until such consent is revoked and in any case for a time not exceeding 24 months.
The Controller may be obliged to retain personal data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the personal data will be deleted and therefore the right of access, deletion, rectification and the right to data portability better described below can no longer be exercised.
YOUR RIGHTS
You may contact the Data Controller or the Data Protection Officer at the contact details below in order to request a complete and updated list of the Data Processors (such as, by way of example, third party technical service providers, logistics operators,) and the persons to whom the data are communicated as well as to exercise at any time the following rights under Art. 15 et seq. of the Regulations: to revoke your previously expressed consent, to obtain confirmation of the existence or non-existence of your data, to verify its content, origin, accuracy, to request its integration, updating, rectification, deletion, to request data portability, to request the limitation of processing, to object to processing for legitimate reasons, to lodge a complaint with the Supervisory Authority (the Data Protection Authority).
If you wish, you may request to receive your personal data held by the Controller in an electronically readable format and, where technically feasible, the Controller may transfer your data directly to a third party specified by you. If you believe that the processing of your personal data has been carried out in an unlawful manner, you may file a complaint with the Data Protection Authority (http://www.garanteprivacy.it/) for compliance with data protection regulations.
The Data Controller reserves the right to make changes to this privacy policy at any time by giving information on this page as well as, if possible, by sending you a notification using one of the contact details you have. Therefore, please consult this page regularly, referring to the date of last modification indicated.
CONTACT INFORMATION
For any clarification and/or question related to your privacy and the processing of your personal data, you may contact the Data Controller at any time by writing to AQUA EUROPE Srl or by e-mail at info@aquaeurope.eu
Last Updated 18.12.2022