Privacy & Cookie policy

INFORMATION

The company AQUA EUROPE Srl with registered office in Gerenzano (VA) Via Don Carlo Gnocchi 66/68, as Data Controller, Information about the processing of your personal data pursuant to Article 13 and 14 of the EU Regulation 2016/679 on the protection of personal data ("Regulation").

For detailed information on how AQUA EUROPE Srl manages your personal data We invite you to carefully read this document together with the “Cookie Policy” and the General Terms of Use (hereinafter also the “Site”), which contains detailed information about the conditions relating to our services.

TITLE OF DATA PROCESSING

AQUA EUROPE Srl, based in Gerenzano (VA) Via Don Carlo Gnocchi 66/68, acts as an independent data controller for all activities related to the sale of its products, such as the registration of orders and their evasion, the management of payments, any returns and post-sales customer service services, for marketing, profiling, and sharing of its data, where you provide your express consent to such processing. Below are the main information on the processing of your personal data carried out by AQUA EUROPE Srl

TYPOLOGIES OF RACED DATA

The personal data that AQUA EUROPE Srl processes, are those that provides when it concludes an order and acquires goods. AQUA EUROPE Srl can then collect data about you, for example, personal data such as name and surname, shipping address and billing address, payment data and navigation data.

Among the personal data collected, independently or through third parties, there are Cookies and Usage Data.

Personal data may be freely provided by you or, in the case of Usage Data, collected automatically during use www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile

Unless otherwise specified, all data requested by the Data Controller through the site www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile, they're mandatory. If you refuse to communicate them, it may be impossible to provide the service through the Site. In cases where AQUA EUROPE Srl indicates some data as optional, it is free to refrain from communicating them, without any consequence of the availability of the service or its operation.

For any doubts about which data is mandatory, please contact the Data Controller.

Any use of Cookies - or other tracking tools - by the Owner or the owners of third party services used by the latter, where not otherwise specified, has the purpose of providing the service requested by you, in addition to the further purposes described in this document and in the Cookie Policy

In providing any personal data of third parties, published or shared by www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile assumes any connected liability and guarantees that you have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

PROCESSING PERSONAL DATA - TRAINING TO TERMS

Your personal data will be processed by staff of AQUA EUROPE Srla duly educated (administrative, commercial, marketing, legal, system administrators) or external entities (such as third-party technical service providers, logistic operators, postal couriers, hosting providers, IT companies, communication agencies) appointed also, where necessary, Data Processors by the Owner in order only to provide you with the requested service.

PROCESSING MODE

The personal data are processed at the headquarters of the Data Controller and at any other place where the parties involved in the processing are located. AQUA EUROPE Srl shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data.

The data can be provided by you at the time of registration to the site www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile, provided on the occasion of interaction with our digital initiatives (social networks) or during events organized by AQUA EUROPE Srl or to which it participates. In compliance with the Regulation, personal data concerning you from time to time acquired by you or by authorized third parties are used to update and correct the information collected previously. AQUA EUROPE Srl processes your personal data on the basis of the following legal criteria:

your consent for one or more specific purposes

the execution of a contract

compliance with a legal obligation to which the Data Controller is subject

the execution of a task of public interest

the pursuit of the legitimate interest of the Owner.

FINALITY OF PROCESSING

your personal data will be processed for the following purposes:

conclude and execute the purchase contract of goods and/or services offered on the site www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile;

provide the services provided to the websites www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile;

manage your requests forwarded to our Customer Service.

In the above mentioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you concluded, to provide you with the service you specifically requested, request information about our products and their availability, request assistance, be contacted.

Exclusively with your express consent, which is optional, your personal data will be processed for the following purposes:

carry out commercial or advertising communication activities (marketing purposes): EUROPEAN AQUA Srl uses your personal data to send you promotional newsletters and/or commercial or advertising communications via e-mail, telephone calls through operator, SMS, social network and traditional paper mail, for participation in competitions and premium operations, for the offer of personalized sales services, for reports of discounts and promotions, including sending invitations to events organized by the Owner or to which the latter participates. You may at any time indicate the contact mode that you prefer between the above mentioned ones and may object to receiving promotional communications through all or only some of the above mentioned communication channels

analyze your consumption habits for creating individual or group profiles (c.d.“profiling”): online through the site www.https://shop.aquaeurope.eu/en/trattamento-acqua-potabile, or social network, the Data Controller collects information about your preferences, habits, lifestyle, as well as the detail of the purchases made for the creation of group and individual profiles, for the sending of personalized communications, for the conduct of market research and statistical research with anonymous data, organized in aggregate form. Custom marketing activities are carried out by email, telephone calls through operator, SMS, social network and traditional paper mail, including sending invitations to events organized by the Owner or to which the latter participates. You may at any time indicate the contact mode that you prefer between the above mentioned ones and may object to receiving promotional communications through all or only some of the above mentioned communication channels

share your data with other companies related to the Owner from partnership agreements: the Data Controller uses your personal data for their communication to third parties with whom the same has entered into commercial agreements in order to allow the promotion of products and/or services. These activities are carried out by third-party companies via email, telephone calls via operator, SMS, social networks and traditional paper mail, including sending invitations to events. You may at any time indicate the contact mode that you prefer between the above and may object to receiving promotional communications through all or only some of the above mentioned communication channels.

Providing your personal data for the purposes of marketing, profiling and sharing your data indicated above is optional and any refusal will have no consequence on your registration to the Site.

In some circumstances, other personal data may also be collected:

if you choose to participate in offers or social media activities sponsored by AQUA EUROPE Srl may be collected some data from your social media profiles, consistent with your social media settings, such as exemplifying interests, photos, status updates and friends' list.

CONSERVATION OF PERSONAL DATA

Personal data are processed and stored for the time required by the purposes for which they were collected. The retention period is different depending on the purpose of the processing:

the personal data collected for purposes related to the execution of a contract between you and the Data Controller will be retained until the execution of this contract is completed and therefore until the conclusion of all administrative and accounting formalities and archived in accordance with the tax legislation in force

when the processing is based on your express consent for the purposes referred to in paragraphs 1) and b 3), the Data Controller may retain the personal data longer until such consent is revoked and for a time not exceeding 10 years.

when the processing is based on your express consent for the purposes referred to in letter 2), the Data Controller may retain the personal data longer until such consent is revoked and for a time not exceeding 24 months.

The Data Controller may be obliged to retain personal data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, personal data will be deleted and therefore the right to access, erasure, rectification and the right to portability of the data described below will no longer be exercised.

YOUR RIGHTS

You can contact the Data Controller or the Data Protection Officer with the contact details indicated below in order to request the complete and updated list of Data Processors (such as suppliers of technical services third parties, logistic operators,) and the subjects to whom the data are communicated, as well as to exercise at any time the following rights referred to in Articles 15 and following of the Regulation: revoke your prior express consent, obtain confirmation of the existence or otherwise of your data, verify its content, origin, accuracy, request its integration, update, rectification, erasure, request data portability, restriction of processing, object to processing for legitimate reasons, lodge a complaint with the supervisory authority (the Data Protection Authority).

If you wish, you may request to receive your personal data in possession of the Data Controller in a format legible by electronic devices and, where technically possible, the Data Controller may transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been unlawfully carried out, you may lodge a complaint with the Data Protection Authority (http://www.garanteprivacy.it/) for compliance with the rules on the protection of personal data.

The Data Controller reserves the right to make changes to this privacy policy at any time by giving information on this page and, if possible, by sending you a notification using one of the contact details you have. Please consult this page regularly, referring to the last modified date indicated.

CONTACT INFORMATION

For any clarification and/or question related to your privacy and the processing of your personal data, please contact the Data Controller at any time by writing to AQUA EUROPE Srl or by e-mail at info@aquaeurope.eu

Last update 18.12.2022